30 Days Exchange & Return policy
We have 30 days easy exchange and Return policy. You can get in touch with us through email in regards to the inquiries and our client support agent will settle your concern within 24 hours. No return will be engaged or entertained after 30 days.
Return & Exchange Policy
- Email email@example.com (within 48 hours) to initiate the return process. Your email should state whether you are looking for a refund or an exchange. If it is for an exchange, we must verify that the desired size is available.
- All returns must be made within 30 days after receiving the product. In order to process your return/exchange, we will need your order number, description (including photos if available), original packaging, tags and any other information about your use of the product that may help us understand the potential defect.
- Exchanges are subject to availability. Please confirm that we have the item you are looking for. If we don’t have it, a refund will be issued.
- If we receive an item and find that it has violated our guidelines, your request will not be processed.
If you believe you have a defective item or it’s different from the one you’ve ordered, please contact us at firstname.lastname@example.org within 48 hours.
In order to process your exchange, we will need your order number, photos of the item, and any other information about your use of the product that may help us understand the potential defect.
In the event that a product is determined to be defective due to a manufacturer error or defective materials we will exchange the product as needed.
Cancellation of the orders
The solicitation for cancelation of your order should be made within 24 hours and if the cancellation will be made inside 48 hours so we will refund the entire sum in purchaser’s account, however in the event that client still wish to drop the order so the accompanying conditions will apply:
1. Cancellation of the order after 48 hours will bring about an immediate deduction of 35% from your paid sum.
2. Cancellation of the order within 5 days before delivery will bring about an immediate deduction of 50% from the paid sum.
3. No Cancellation will be engaged after 5 days of order affirmation.